The Power of Positive Communication
Communication is the key to your success at work, at play, and at home. Here are six tips that will make a difference in your life: 1) People judge others by their actions. This means you are being judged by the
perceptions you create with your words and actions. For example, if you act angry,
even though you feel otherwise, you will be judged as being hostile. If you sound
helpless, even though you feel otherwise, you will be judged as being ineffective.
Thus, choose actions and words that convey the impression you want to make. 2) People judge themselves by their intentions. Thus, acknowledge that the other
person's actions or words are correct and proper (as seen by that other person).
Even when someone's behavior appears completely absurd, that person most likely
believes it is justified. 3) Everyone deserves courtesy and respect. Diplomacy gains more than hostility. It is
always the best way to begin a dialogue. After all, no one has ever had to apologize
for being courteous. When you treat others with respect, you set the standard for
how you want to be treated. 4) Everyone has valuable ideas. Everyone is an expert in some area. Everyone has
unique talents. A leader helps other people excel at expressing their ideas. 5) You can accept anything without agreeing with it. Thus, acknowledge amazing
requests with statements such as: "That's an interesting idea." "That's a novel request." "What an intriguing question." 6) Realize that you can always learn more about the other person's needs, priorities,
and situation. Ask questions. Seek solutions. Think positive. Quick reactions often
lead to apologies. Start by being thoughtful and seeking to understand fully. IAF Certified Professional Facilitator and author Steve Kaye works with leaders who
want to be more effective. His innovative workshops have informed and inspired
people nationwide. His facilitation produces results that people will support. Call
714-528-1300 or visit his web site for over 100 pages of valuable ideas. Sign up for
his free newsletter at http://www.stevekaye.com
Related News
|
 |
|
|
RELATED ARTICLES
Encouraging Behavior That Gets Results
You're the boss, and you have every reason to feel good about your organization.
Feedback - Make it Descriptive
Have you ever heard yourself say to a team member - "You're
really great" - "You're a star" - I think you're brilliant"
- "You're doing a great job!"
Help for the Meeting-Weary Manager
Most of us have found ourselves working on a team at one time or another. That means we have been asked to attend, and even participate, in lots of meetings. Unfortunately, few of us found these meetings to be particularly effective. Many in fact are a complete waste of valuable time and resources.
Assessing Managers for International Competence
How do you select staff for international assignments? It's an important question because, no matter how effective and successful your employees may be at home, they cannot be guaranteed the same performance in a different culture-unless, that is, they can demonstrate some key competencies. But beware, these may be quite different from the competencies they need to succeed in their own environment.
Turbo Charge Your Career With The Most Powerful Leadership Tool Of All: The Leadership Talk Part 3
To develop and deliver a great Leadership Talk, you must understand that every Talk has three important parts. (1) Audience Needs. (2) Strong Belief. (3) Action.
Managers? Biggest Blunders
Nobody's perfect, including the boss. Managers, we polled recently, acknowledged making a number of mistakes, from not recognizing staff accomplishments to inadequate communication to poor hiring decisions. Here is a sampling.
Business Leadership Skills - Managing the Human Being Behind the Business
It's a common problem and we've all seen it - business owners that are just 'too busy' all of the time, and as a result, do not enjoy the success in business they had hoped for. Let's not kid ourselves, there is a lot to focus on: technology, employees, sales, marketing and so on. These functions are essential and need to be well organised and managed.
Effective Ways to Give Performance Feedback
Consequences of Not Giving Effective Feedback
Is Your Business Healthy?
Most business owners I work with want to grow their businesses. I guess this probably applies to most businesses in general. But growth for the sake of growth alone is not always healthy for a business or its people.
Boost Your Leadership Skills Simply By Answering The Question, What Does Our Organization Really...
The difference between leaders is ears. Good leaders not only ask good questions, but they actually listen to the answers.
Performance Appraisals: Nightmares or Sweet Dreams
Some managers think of performance appraisal meetings and recollections of torn Achilles' heels or root canals immediately surface. They're sort of "been there, don't want to go again" situations. The more it can be put off, the better.
Competencies for HR Professionals in Knowledge-based Industry with Reference to IT, ITES-BPOs
Introduction
Small Business Checking Accounts
ACCOUNTING AND BILLING
Problem-Solving Success Tip: Measure
Measure.
Five Problem-Solving Success Tips
The ability to solve complicated problems quickly is more important than ever in today's tough economy.
Assertiveness Helps Accomplish Everything
When trying to get something accomplished, assertive behavior is the most effective. Although other methods may accomplish the intended ends, the alternatives imperil our own rights or those of others, creating conflict and building mistrust into relationships. One of the keys to effectiveness is learning how to communicate thoughts and feelings without jeopardizing yourself or others, and this ability elevates both morale and productivity in the workplace.
How To Decrease Profits Without Really Trying
Hurting your sales efforts can be accomplished easily with the proper guidance. The following effective yet simple ideas are designed to generate results when implemented into your sales strategy.
Workplace Violence - People are Dying Going to Work
Workplace violence has become a tragic reality today. From minor instances of harassment to homicide today's workplace is littered with danger.
Top 10 Things Every Business Should Provide for Every Worker - Including the Boss!
Doing business and meeting the needs of workers is increasingly complex. Employees and managers often prefer a cafeteria-list of fringe benefits (a "flexible spending account") so they can choose increased health care, child care or more time off as their individual preferences dictate. But underneath these specifics, there are central needs that most of us want from our work. Money can not buy happiness, and by itself it will rarely purchase a loyal, highly motivated staff (even in a one-person professional office or small family business).
Is Your Brain Getting the Memory Full Message? 5 Ways to Free Up Room on Your Brains Hard Drive
Lynn was tapped to head up the project team for a major company restructuring. She began her first team meeting by delegating steps and due dates to the various department heads. That's when she noticed that one member, Bob, wasn't writing anything down. Lynn knew Bob was a competent guy. Yet given the importance of this project his casual approach concerned her.
|
